We are an interactive training consultancy that specialises in using professional role play. Established in 1998, Impromptu provides training and role play solutions across the commercial, public and voluntary sectors in the UK and beyond.

What sets us apart? The calibre of our people, the rigour of our approach and the quality of our work.

Please browse our site or contact us now.

• Excellent learning experience.

• We have been delighted with the service from Impromptu... ..Their role players are consistently professional and of the highest quality. Dr Maria Yapp, XanCam Ltd

• This was the most challenging day but the one that pulled everything together for me.

• The role players were excellent and made a big difference to the course, my involvement and gaining insight into dealing with "real" situations.

• Our partnership with Impromptu is of enormous value to us and to our clients - the business simulations we run together create a truly compelling learning environment Simon Hayward, CEO, Cirrus

• The best role play exercise I have ever experienced!

• This part of the seminar was what I was least looking forward to and it ended up being the most valuable because it tied everything we learned together in a very real setting.

• I have always known that role play is vital when it comes to the transfer of learning, but Impromptu take it to another level of excellence. I now would not do skills training without it. Sue Bradshaw, Senior Consultant, S J SOLUTIONS

• Scary how real it felt! I was hesitant about this prior to the training, but now I’d say it was one of the best aspects of the training. Not only my own experience, but to observe others as well.

• Muito bom para avaliarmos a aplicação do aprendizado.

• It was great to have professional actors play the roles. EVERY participant commented on how real it felt and that delivered a unique learning experience in a very safe environment.

• I was looking for a different, much more realistic approach for communications training and Impromptu provided this; involving professional role players made all the difference. Rosy White, Senior Development Officer, CPRE

• Very useful to have the professional role players who do give honest and valuable feedback.

• Impromptu has helped us to tailor role play to meet the delegates individual development needs and provide supportive feedback based on the customer's feelings during the role play. Ian D. Goodwin, Training Development Manager, Peugeot Motor Co

• We have come to regard Impromptu and its highly professional team as an integral part of any training project that we as a business undertake. Sam Purvis, The Compass Partnership

• El role play me praceció sensacional pues permite tener opiniones claras y objetivas de la forma en que estas siendo efectiva o no.

• We have found them to be flexible in their approach and the use of actors in the role play sessions is very effective. Claudette Bedeau, Head of HR, Unipath Ltd

• Our people really valued the opportunity to give live feedback to the role players and the practice sessions helped them to establish how to demonstrate the brand essence in their daily activities. Sam Golden, Head of Mobile Plus – HR, Vodafone

Find out more with our interactive brochure.