Our Mission

Impromptu Ltd is dedicated to building and developing long-term relationships with customers through quality service and customer support. Our mission is to become the premier provider of interactive training solutions in all training environments where people skills are considered essential in both the UK and beyond.

To achieve this mission we need to ensure the following:

Our team, our clients, the individuals we work with must always be dealt with sensitively, with respect, and to the high standard Impromptu is proud of. Our flexible and ‘can-do’ approach is always to be at the forefront of our work. We endeavour to ensure that learning objectives are met, tailored to the individual on every occasion and be mindful that the Impromptu approach to delivering learning is to be enjoyable, meaningful and sustainable. We will continue to make steady company growth and will seek and act upon 360 degree feedback to ensure we continually improve.

Maintaining the High Standard

We believe in honesty, integrity and transparency; we also like the human touch. The directors personally know and work regularly with every member of our team and this helps us maintain quality and consistency for our clients. We are committed to developing the capability of our team and run regular training workshops and provide mentoring/coaching.

Environment

We’re also pretty keen on looking after our people and doing our bit for the environment. You can read our environment and diversity policies here if you’d like to find out more.

Charities and Danny Wiskin Award

Not only that, we support specific charities and provide a grant award for members of our team who do something extra for others. Please click on a link below for more information.

 

• Environmental policy.
• Diversity and equal opportunities.
• Danny Wiskin Memorial Award.
• Previous Danny Wiskin Memorial Awards.
• World Vision.
• Dogs Trust.

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