• "We have been delighted with the service from Impromptu...
    ...Their role players are consistently professional and of the highest quality."
    Dr Maria Yapp, XanCam Ltd
  • "I have always known that role play is vital when it comes to the transfer of learning, but Impromptu take it to another level of excellence. I now would not do skills training without it."
    Sue Bradshaw, Senior Consultant, S J SOLUTIONS
  • "The business role play simulations we use would not be effective without the support and professional realism of the Impromptu role players."
    Maureen Bacha, Carter and Carter Group plc
  • "Our partnership with Impromptu is of enormous value to us and to our clients - the business simulations we run together create a truly compelling learning environment"
    Simon Hayward, CEO, Academee
  • "I was looking for a different, much more realistic approach for communications training and Impromptu provided this; involving professional role players made all the difference."
    Rosy White, Senior Development Officer, CPRE
  • "Impromptu has helped us to tailor role play to meet the delegates individual development needs and provide supportive feedback based on the customer's feelings during the role play."
    Ian D. Goodwin, Training Development Manager,
    Peugeot Motor Co
  • "We have come to regard Impromptu and its highly professional team as an integral part of any training project that we as a business undertake."
    Sam Purvis, The Compass Partnership
  • "We have found them to be flexible in their approach and the use of actors in the role play sessions is very effective."
    Claudette Bedeau, Head of HR, Unipath Ltd
  • "Our people really valued the opportunity to give live feedback to the role players and the practice sessions helped them to establish how to demonstrate the brand essence in their daily activities."
    Sam Golden, Head of Mobile Plus – HR,
    Vodafone
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Impromptu | what we do | interactive corporate events

Our team of writers, directors and performers share a wealth of experience of designing and delivering stimulating, engaging inter-active corporate events. Our creative approach combined with our business experience will add that ?wow? factor to your conference or event.

 

Customer experience ~ a number of key conferences over several years for audiences of between 150 to 400 for a global mobile telecoms operation. A variety of interactive approaches were used to introduce new ideas and stimulate behavioural change in an educational, engaging and entertaining style. The materials were generated from the basis of a sound understanding of the business, coupled with specific research into the relevant themes for each conference.

 

Logistics ~ Impromptu collaborated with an internal design team from the logistics division of one of the UK?s leading high street retailers for a run of conferences delivered to a total over 2,000 people from across the business people in groups of 200-300. The purpose of this part of the events was to help the other divisions to understand and appreciate the challenges faced by them in co-ordinating the pre Christmas logistical operation. Impromptu worked with the design team to research, plan, design, direct and deliver the events that also involved inducting and preparing performers from within the business.

 

Customer service chain ~ an interactive performance event, researched, scripted and hosted by Impromptu for a major financial institution to bring to life the customer service chain and to embed the notion of collective responsibility for customer experience. Impromptu provided the main performance focus but individuals from the 300 strong audience were, by arrangement, included in the performance piece in order to link back to real-life success stories.

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